This award is open to any clinic group with 10 clinics or more in the UK and Ireland. The group will be judged as a whole on commitment to excellence in customer service, patient care and patient safety, as well as evidence of good feedback from patients. You are encouraged to keep your entry concise and clear; bullet points and the use of formatting options such as bold, underlines and italics are encouraged to ensure your entry is easy to digest for judges. A strict character limit of 1,700 (including spaces) is enforced for each question and you must not exceed this; however, your entry does not have to meet it. References are included in the character count, although you may supply a reference list as part of your supplementary materials if it exceeds the character count. There will be no voting process and the winner will be decided by the judging panel.
Courthouse Clinics is committed to delivering a five-star patient experience. We aim to provide our patients with the most up-to-date, appropriate treatments, which deliver effective results and value for money, within a safe, professional environment.
We regularly monitor our treatment portfolio, to ensure it combines high-quality products, premium equipment, and the latest technology. In recent years, we have enhanced our aesthetic offer with a selection of wellbeing treatments, in line with our commitment to help our patients look and feel great from the inside out. Because our goal is not just to recruit new patients, but also to retain our existing ones, we take feedback very seriously. After treatment, a survey is sent to every single patient, to ensure they are completely satisfied with every aspect of their experience.
All staff must successfully complete a rigorous recruitment process, and undergo regular assessments. Ongoing staff training and Continuing Professional Development is a key element of our ‘pursuit of excellence’ objective. All of our Doctors, Advanced Nurse Practitioners and Medical Aestheticians are trained to assess each client as an individual. They only treat once they have fully informed consent – and if it is safe and appropriate to do so.
Therapie Clinic started with one clinic in the heart of Dublin in 2001 and has now grown to 33 clinics across the UK,Ireland & India. We are not finished yet, with more clinics opening this year! Our customers are at the cornerstone of everything we do and we endeavor to exceed their expectations with our 5 star service. We offer a full range of Aesthetic Treatments provided by industry experts.
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