Criteria Best Clinic categories are awarded regionally. The award is only open to clinics that were established before 1 January 2019 and will be judged on commitment to excellence in customer service, patient care and patient safety, as well as evidence of good feedback from patients. You will be notified of this change. There will be no voting process and the winner will be decided by the judging panel.
Air Aesthetics is a multi-award-winning Midlands based Aesthetics & Wellness Clinic. It currently operates from two locations in Henley-in-Arden and Edgbaston which provide a luxury, relaxed and friendly atmosphere for the delivery of innovative non-surgical aesthetic and mental and body wellness treatments.
Headed by Medical Director and founder Dr Claire Oliver(GDC), and with a team of highly trained experts on hand, Air offers the highest quality FDA approved products, services and treatments available. Our work has been recognised through prestigious, national industry awards including The Safety in Beauty Diamond Awards and the Aesthetics Awards. Our ethos is to take a totally holistic approach to each patient we work with, and our commitment is to ensure that every one of our patients leaves us feeling happy and confident about the way they look and feel achieving a balance of mind and body.
With a 90% patient retention rate and 93% patient satisfaction rate, we are proud to offer our clients outstanding care and excellent results, delivering healthy skin with safety at the heart of what we do.
Freyja Medical has taken on the challenges of 2020 and thrived! When others were closing in on themselves and fearful, we saw the issues of lockdown and the changing world as an opportunity to grow, adapt and develop our unique brand and philosophy.
We more than doubled our workforce, developed a new clinic site and re-focused all our efforts into creating a seamless and exceptional customer experience at all levels.
With an ever-expanding loyal client base that become avid fans through high touch follow up and our own brand of non-commercial marketing the clinic has a bright future and is well on target to reach and surpass the challenging milestones we have set for ourselves.
The future looks bright at Freyja Medical.
Dr Lorraine Hill is the Founder & Medical Director of Hampton Clinic a Centre of Excellence in aesthetics based in the tranquil grounds of Hampton Manor. A client-centred, whole person approach ensures our clients can be the best version of themselves and age positively and naturally. Proudly boasting 97% 5* feedback from our clients and offering unrivalled client service, Dr Hill is supported by two Clinic Managers, four Beauty Therapists and a CoolsculptingR nurse who work alongside key, leading specialists including;
o Dr Sally Bell Lifestyle and Integrative Medicine specialist
o An Osteopath and Nutritional Therapist
o A Counsellor and Life Coach
o A Podiatrist/Chiropodist
o A Semi Permanent Make-up Artist
We’re proud of the extensive range of services from which our clients can benefit and from the depth of knowledge and personal experience our team brings to their work. Across our team we’ve experienced many of the concerns of time and ageing our clients consult us about and, between us, we’ve tried and tested various treatments. We all have an in-depth understanding of the treatments we offer here at Hampton Clinic and it’s our passion to share these with our clients.
Our whole team work tirelessly to surpass our patients expectations, 100% of the time and our team are integral to our patients journey.
Our ethos is to excel in every service we offer, and we place customer service at the heart of every action we take. Our consistently high feedback reflects that patients are happy with our service and that we are succeeding with our goals. We build rapport with patients and make them feel comfortable as soon as they walk through the door.
Mary White says, “My Team are at the heart of everything we do. It’s the small things that matter: my staff know when patients have birthdays, the names of their grandchildren, what pets they have and where they’ve been on holiday this year. I am proud to work with my team.”
Pure Perfection Clinic established in 2008 is owned by leading skincare specialist and award winning aesthetic nurse Sara Cheeney. with over 12 years experience Sara has built the perfect clinic.
We have created the ultimate patient experience, which aims to WOW customers and ensure all team members are focused on delivering excellent customer service and going the extra mile. From branded truffles to birthday flower bouquets attention to detail exceeds expectations.
Our team of 7 ladies each brings our own unique personality and experience to the clinic. During lockdown we used innovative ways to support our patients by setting up a Facebook group which we would in turn offer tips, advice, recommendations and opinions on maintaining healthy skin during lockdown. This group is a huge success.
Through our amazing customer care zoom consultations and building patient treatment plans we generated a revenue of £36k during the lockdown period alone.
In the last 12 months we have rebranded, upgraded our patient journey and brought in clinic coordinators. We have made animated videos to educate our patients on fundamental factors and safety points which they need to consider before choosing the right clinic.
We pride ourselves on delivering an outstanding clinical journey for our patients, putting safety and ethics at the forefront of our philosophy.
Based in heart of Worcester, So Aesthetics is owned by widely respected doctor Matthew Davis and 20-year registered nurse, Nicola Kitchin.
The business was founded in September 2017 following Dr Davis’s first-hand experience of handling a patients aesthetic complication in his general practice clinic following treatment from a ‘pop up’ beautician.
Three years on and the business has cemented its reputation as a leading, trusted clinic in the Midlands and Wales region where customer loyalty has grown, alongside the clinic's range of treatments, its team and its ambitious investment plans.
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