Clinic Support Partner/Product of the Year

“I’m struggling with paperwork, spending so much time on admin and have no real handle on my business.” Aesthetic practitioners often say this – they’re eager for a better way of working. Aesthetic Nurse Software (ANS) makes everything digital, so it’s easy to manage clinic admin, stay compliant and give a better client experience.

ANS is designed for the aesthetics market. It offers a completely paperless clinical pathway – from appointments, questionnaires and consent forms to photos and treatment notes. Practitioners can access diary and clinical information on any device at any time. It also sends automated appointment reminders and gives business reports. 

ANS becomes a true partner helping practitioners grow their business. It comes with brilliant support and is affordably priced, so everyone from new starters to big clinics can benefit. And we’re the only software focused on improving industry standards and sharing best practice regarding accurate, compliant and secure recordkeeping.

As one practitioner said: “I have 3 times more clients since I started using ANS. It enhances my image and keeps client details safe, with no untidy paper forms. It has all the features you could ask for and more, and is second to none when it comes to support.”

In April 2011 Aesthetic Response took its very first call on behalf of a single plastic surgeon, from a small office space above a chip shop. This was the start of a brand new aesthetics business concept offering commercially sound support to cosmetic surgeons and aesthetic practitioners to help them grow their businesses. Successful practice starts with connecting experienced medical practitioners with patients and phone conversations play a critical role in this relationship building.

Three pioneers covered 66 hours a week between them, taking patient calls for a handful of clinics, answering around 125 straightforward message taking calls a week. This has grown beyond recognition- our team of 17 now manage over 2,500 intricate aesthetic calls a week, with appointment booking for multiple aesthetic procedures offered by over 100 leading aesthetic clinics across the UK and Ireland. Now working from a much larger, tailored office suite in the North East we continue to grow our offering as a valuable and reliable support partner to a wide variety of aesthetic practices. Over the last 9 years we've used our extensive knowledge and great agility to adapt to the needs of clinics and the changes in the aesthetics market place.

Making the transition into medical aesthetics is challenging and it can be hard to find the right professional support. Allergan Aesthetics strives to provide the tools for the next generation of aesthetics professionals to learn and thrive on their medical aesthetics journey. In 2019 we launched Allergan Spark, a ‘Knowledge Hub’ which provides access to real-time business and clinical support, on-line resources, and free access to events, webinars, and talks. 

It is founded on three core pillars:

• Ignite your knowledge

• Ignite your business 

• Ignite your network

Fvce is the UKs first platform for facial aesthetics and we're super excited to run for this years Clinic Support Partner/Product of the Year award!

Our mission is to raise standards by making the world of cosmetic injectables safer, more transparent and far easier to navigate than ever before. We only on-board qualified medical professionals.

Acting as our practitioners ‘shop window display’ we list your availability, pricing, portfolio, and reviews on our consumer facing platform – allowing you to join a gated community amongst your peers, increase your exposure and get more bookings through us. We take care of your marketing, payments and admin -allowing you to focus on what you do best.

Being medical led, we’ve also incorporated practitioner focused features such as e-consultations, online pro-formas and digital consent forms bringing the aesthetics world into the digital age- crucial in a post Covid era.

We are entering the Clinic Support Partner/Product of the Year category as we have worked in partnership with over 70 clinics since we launched early in 2019. We have guided and supported teams all over the UK to successfully achieve registration with the healthcare regulator, receiving positive feedback from all those we have worked with. We aim to continue to build our business and reputation to work predominantly with professionals in the Aesthetic community. We believe that we have increased our knowledge, understanding and the skills required to ensure that we are the company to support any clinic choosing to work towards successful healthcare regulation. We recognise that we work as a partner on this journey and do not complete our service with the clinic until they have received their confirmation of registration. It would be an incredible achievement to win this award in our 2nd year of business. 

Kendrick PR has an industry-leading reputation for a highly specialist, strategic approach that builds, launches and elevates clinics, helping them boost revenue, attract and retain customers and establish brand visibility. With over 70 years of combined PR expertise, we deliver results that truly stand out. We bring accessible, trusted and expert solutions for clinics to accelerate growth, sales and profiling – whether via project-based support, or ongoing campaigns to engage consumer press, build patient awareness and launch new treatments. With the impact of COVID, Kendrick PR went above and beyond, as the only agency to offer free strategic consultancy throughout the crisis, enabling over 50 businesses to access free business and marketing support to help them navigate the situation. We have also pioneered the market in offering bitesize, pay-as-you go PR programmes via the E.L.I.T.E. Reputation Programme. Again, 2020 saw us take this even further by launching a bespoke toolkit to support clinics with post-COVID PR and marketing - including a wealth of step-by-step guidance and ready to use templates which was welcomed by practitioners and garnered great feedback. 

Over 12 years, Mantelpiece PR, year on year, has increasingly been called upon by the aesthetics community for promotional support and by clinics to support all stages of their evolution. From start-up to rebrand and everything in between. In the past year the team has been contacted by those setting up UK clinics or needing clinic PR support at an impressive rate, even during the chaos of the Corona pandemic.

MPR has taken clinics from planning stage to launch and beyond, supporting with PR campaigns, media training, digital marketing, patient trials, case study programmes, ambassadorships, endorsements, branding workshops, website development, key message consideration, treatment offering advice and even securing complimentary equipment trials for fledgling clinics to use at no cost by providing PR promotion support.

The team's skill set and offering goes miles further than traditional PR; experience allows MPR to consult in nearly all areas of clinic business and development and if there is anything that is not our speciality, we can pinpoint exactly the right person or company for the job given our extensive connections and experience.

The Mantelpiece PR team ethos was developed from the feedback it has had directly from press, clients and the wider aesthetics community and network. The team is known as experienced, dynamic and proactive with a broad spectrum of specialisms and an impressive network to match. Mantelpiece PR goes the extra mile, nothing is too much work and the results themselves are always paramount. Its expertise and dedication knows no bounds. Mantelpiece PR doesn’t just get press coverage, it makes industry leaders. 

Sophie Attwood supports profiles and brands within the medical aesthetics industry by combining years of expert strategic PR and marketing counsel and targeted tactical implementation to deliver truly definitive results for aesthetics businesses. Her strategic planning and quick reactions to the needs of the media result in fast-paced, exciting PR campaigns in a wide range of media outlets and thus, a significant amount of coverage for her clients. 

Sophie’s unique perspectives on successful brand launch, growth and development, coupled with an impressive client success track record and strong network of national journalists and production teams, now make Sophie one of the most highly sought-after consultants within the medical aesthetics industry; both by profiles from within the medical aesthetics industry and journalists alike.

The Tweakments Guide is a new business founded by Alice Hart-Davis to support outstanding aesthetics practitioners and clinics, to educate consumers about aesthetic procedures and to advance the cause of excellence in the aesthetics industry. 

Alice is a leading independent commentator in aesthetics and a passionate advocate of the benefits of good aesthetic work, and has gained consumer trust through years of reporting on the industry.

Her practitioner register on thetweakmentsguide.com is a curated list that consumers can rely on to lead them to practitioners who are not just safe pairs of hands, but who do excellent aesthetic work.

The Tweakments Guide website provides an interactive journey to help consumers discover which procedures might suit their aesthetic concerns, and find top practitioners in their area. 

To bring practitioners and their work to a wider audience, we promote the site actively through social media, SEO, paid social campaigns, some traditional advertising (eg poster advertising) and though PR.

Initiatives include the sponsored Tweak of the Week video series (where each episode explains one particular procedure and features one of Alice’s listed practitioners) and The Tweakments Clinic, a mini aesthetics convention for consumers, where potential patients can meet leading practitioners for one-to-one chats and explore the top brands of aesthetic technology.

Web Marketing Clinic is a family-run digital agency, which specialises in medical and medical aesthetics marketing. The agency builds websites and delivers marketing campaigns for clinics, medics, aesthetic brands and distributors. We're constantly developing our offering to deliver results for the aesthetics industry.

In our 10th year in aesthetics, and with decades of combined experience in web development, branding and design, videography and lead generation, the Web Marketing Clinic are delighted to only work in this fast-paced and exciting sector. The team is creative, but with a depth of technical and industry knowledge, which sets us apart from other agencies.

Like many, we support the campaigns to keep the public safe with only medically-qualified practitioners injecting, and won't work with clinics who are unqualified.

The Web Marketing Clinic is on hand to all our clients, providing not only technical support for their online presence but providing expert support to maximize ROI in all on and offline marketing campaigns locally, nationally and internationally.

After building a beautiful and functional mobile-first website for a clinic or medic, most clients tend to hand us the reins for search engine optimisation, lead generation and other creative and marketing services. This allows the clinics to focus on patients, whilst we deliver the leads.

Our network in aesthetics is broad and always growing. We exhibit and speak at industry events and try to support in any way we can.