Best Clinic Support Partner

This award will be given to the partner company deemed to offer the best non-clinical support for clinics. These companies will offer business services tailored to the aesthetics market such as CRM, software, PR, advertising, marketing, financial support, legal and insurance. The judges will select finalists who show evidence that their products and services benefit the running and success of aesthetic clinics. The winner will be selected from the finalists using a combination of Aesthetics reader votes and judges scores. Voting will constitute a minority percentage of the final score.

Winner

Hamilton Fraser Cosmetic Insurance

Hamilton Fraser Cosmetic Insurance is a specialist provider of affordable, effective and practical medical liability and clinic insurance. As a company we always strive to be ahead of the curve. In 1996 we were the first broker to set up a bespoke insurance policy for cosmetic practitioners and our policy is the most comprehensive on the market today!

We have a wealth of industry knowledge and a commitment to sharing expertise. We have a dedicated customer service team that practitioners can contact and is manned by our specialist advisers who are able to provide advice to cosmetic practitioners on their insurance needs and offer the advice and assurance sometimes needed by medical professionals.  

For busy practitioners who may be in clinic, we also have a call back facility where we guarantee a call back within 24 hours.   

We genuinely care about our customers and go the extra mile to provide useful advice for our aesthetic practitioners. Each month our customers receive a free monthly e-newsletter full of educational knowledge, tips and advice on how to get the most out of being an aesthetic practitioner and how to avoid risks. Our website offers a national training course finder for those practitioners seeking a recognised training course. We offer ongoing support to add value to a training day by providing training course packs and presentations. To further develop our offering a free legal helpline is now provided to offer additional support for trained legal professionals. 


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Highly Commended

Kendrick PR

Kendrick PR has rapidly built a reputation for a highly specialist, strategic approach that builds, launches and elevates both brands and clinics taking them to the next level. Led by Julia Kendrick, an award-winning business strategy and communications expert with over 14 years’ experience and regular industry author, speaker and trainer - we combine years of expert PR and marketing counsel with targeted tactical implementation. What makes us unique is that we do so much more than ‘just PR’ - we create bespoke service packages tailored to each client’s needs. We start with a highly strategic business overview, looking at the broader comms and marketing picture before developing a highly tailored support package which builds their reputation, sets them apart from the competition and truly delivers on commercial objectives.

Kendrick PR brings accessible, trusted and expert solutions for aesthetic businesses – whether they require project-based support, or more ongoing maintenance with media outreach or reputation management. We also introduce clients to our bolt-on specialist services to further accelerate their growth, sales and profiling – including consumer PR, social media, content marketing and sales strategy. Kendrick PR created a bespoke solution to a massive unmet need among new or start-up clinics who cannot afford PR and marketing services – namely the E.L.I.T.E. Reputation Programme. This is the industry’s first and only PR and marketing online training platform for aesthetic clinics - providing tailored, bitesize and affordable PR and marketing help within a step-by-step structured process with training, templates and expert support.

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Commended

Truly Content Ltd

Truly Content is an expert content marketing and social media consultancy, specialising in content marketing, database growth and segmentation. Truly Content was founded in 2014 by experienced digital marketeer Ruth Zawoda, who began her career in online publishing in Gibraltar, before specialising in online marketing and social media. The vision at Truly Content is to enhance the way aesthetic clinics and other clients communicate by creating sophisticated content marketing which delivers conversion, loyalty and engagement. We use our years of expertise in content marketing, social media and digital strategy to create high-impact campaigns and sustained presence which deliver real business value for our clients. At Truly Content, we don’t believe in a ‘one size fits all’ approaches to social media and content creation – we take the time to get to know your business' needs and challenges, before delivering a tailored, effective solution. Our success is founded on our ability to integrate effectively with the content ‘tone’ for our clients – speaking in their voice, in a way that truly engages. Support and expertise are two values we place at the centre of our business: we aim to work hand in glove with clients to deliver effective solutions as part of a responsive, adaptable service. The strength and quality of our results is what sets us apart: over 90% of our business has been awarded through strength of recommendations, with no competitive pitches.

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Finalists

Enhance Insurance

At Enhance Insurance we take our time to truly understand the DNA of our clients business and help to implement practical compliant frameworks, processes and procedures which will mitigate risk and increase patient safety.

We also work with a team of experts such as Medical Solicitors, qualified Health and safety clinic specialists, accountants, Insurers and consultation technology companies, bringing together the best services to robustly protect our clients from every angle. Most of these third party experts we employ at our expense to support our clients.

Our clients are our largest source of new business as 90% of our continued growth comes from referrals both from clients and also industry supporters. We must provide exceptional support for so many businesses to recommend us


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Mantelpiece PR

Founded in 2008 by Kate Zadah, Mantelpiece PR celebrates its tenth anniversary this year and is the go-to agency for those already in the aesthetics market or launching into the market.

Mantelpiece PR’s reputation for being a well-regarded agency that provides stand-out results and servicing is second to none. It prides itself on its network of gold tier health and beauty journalists, personalities, people of note and key opinion leaders in the aesthetics industry which has taken years to build. The team consistently achieve a wealth of consumer, trade and national coverage for their clients and regularly take on new accounts through recommendation and word of mouth. 

Regularly invited to speak at key industry events and expos such as BAAPS, Mantelpiece PR strives to be in the know when it comes to all things aesthetic related including the latest launches, technologies and experts to watch out for in the industry. Mantelpiece PR’s clients also regularly grace the podiums at the top conferences on the circuit each year. 

Combined with Kate’s 15 years’ experience in health and beauty as well as representing some of the most recognised brands in the industry, Mantelpiece PR launched CoolSculpting which has now gone on to become a successful blue-chip company, as well as Pelleve, Ultherapy by Ulthera, Venus Concept and Viveve into the UK, and has also worked with Thermage, Fraxel, Dr Rita Rakus Clinic in Knightsbridge, stem cell skincare line Dr Levy Switzerland and Consultant Dermatologist Anjali Mahto.  


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Web Marketing Clinic

The Web Marketing Clinic brings together a team of creative and marketing specialists with a proven track record in their individual specialisms which include; up to date aesthetics industry insight, customer relationship management, social media, pr and marketing We understand that patients look for dynamic, visible brands therefore we work with our clients to discover and develop what differentiates them from other clinics, helping them to tell their unique story.

The technical team has decades of experience in all aspects of web and graphic design, video production and photography. Our content writers, as well as being professional writers, are experts in the field of medical aesthetics. Both teams are utilised through storytelling, a new dimension we have excelled in over the past few years.

In the last 18 months we have helped aesthetic businesses throughout the country from single doctor-led clinics to small chains. We delivered a campaign for Allergan, developing a business portal for them to share their vast amount of training content for clinics in the UK and have been in a fortunate position to steer this from an Allergan perspective as well all the range of practitioner sizes ranging from a single sessional to multi-site business.

The Web Marketing Clinic is a full-service agency with 25 years experience and has existed as the web marketing clinic for 8 years where we have offered strategic pre and post launch support as well as social media, marketing, PR and product development insight.


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Key Dates

  • Entries Open 1st May
  • Entries Close 29th June
  • Finalists announced and voting opens 3rd September
  • Voting and Judging Close 31st October
  • Winners Announced The Aesthetics Awards Ceremony 1st December