This award recognises the valuable contribution that sales representatives make to their industry, their customers and ultimately patients. Finalists will be able to show outstanding levels of support for their customers, a strong commitment to their industry and a proven ability to assist clinics in supporting patients and growing sales of their product. The winner will be selected from the finalists using a combination of Aesthetics reader votes and judges scores. Voting will constitute a 30% share of the final score. Please note that the word count for each question is inclusive of references.
Commercial acumen and highly developed organisational and communication skills have enabled me to nurture strong working relationships with my clients.
With an increasingly diverse population my ability to speak five languages has given me the ability to have a more profound understanding of different cultures, customs and ways of life; it has also helped me develop and strengthen my communication skills and executive functions such as closing deals and opening accounts in this ever expanding global economy. Being able to empathise with multi cultural businesses is key to my success.
To be a good sales representative requires absolute dedication, conscientiousness, knowledge of the product or service they are selling and of course complete understanding of their clients’ needs and any issues and problems the clients’ patients may have that need to be solved.
During the past 15 years I have been honing these skills to become one of the most successful representatives in the industry.
In this field a successful representative needs to inspire their clients to sell on the product or service to their patients and this not only requires thorough initial training but also a continuous strong relationship to provide complete ongoing support; making sure my clients are in the best position to get the most out of my support is of the utmost importance to me.
Being available at all times creates trust and reliability which encourages repeat business and satisfied customers, as a result this generates new business and referrals.
After more than 10 years in Aesthetics, I’m nominating myself for Sales Representative of The Year. Doctors, Surgeons & Clinicians fascinate me as they all have unique stories behind why they specialise in their particular field. I love their passion and desire to help people and I share that same passion. I’m not an order-taker as I feel invested in their business. I take time to get to know my clients and find out what’s important to them; only then can I give them the best solution. It’s not about knowing your own product and pushing it regardless, it’s about knowing what else is out there, how it compares, and what your product can combine with to maximise their treatment menu and give their patients the best solution possible. My clients’ reputations are in my hands; a responsibility I take very seriously and this is reflected in how I successfully place the right technology in the right clinic, as well as providing aftercare that goes above and beyond what’s perceived as ‘the norm’. I am proud of what I’ve achieved in this Industry, the relationships and friendships I’ve made, the clinics I’ve made money for and the professional reputation I have built over time. Aesthetic Medicine is a perfect fit for me. The combination of science, technology, beauty, business skills and flamboyant personalities gives me a desire to keep learning. The more I further my own knowledge and skills, the better equipped I am to work in this field.
Heather has worked within the Aesthetic industry for over 10 years, initially covering the North of England before moving back home to Scotland and covering the Scottish and North East territory. Heather is the most hard working representative, extremely passionate about her job, the aesthetic industry and the care of her customers. She is loved by her customers because she always goes the extra mile to deliver the highest level of service and support. Heather's passion for the job sees her at every exhibition and show, representing Galderma at the stand and supporting speakers on the podium. Her focus and determination means that if you need a job doing, you can be confident that it will be done and to the highest standard by Heather.
Heather organises and runs the Glasgow Anatomy Course which is one of the most highly regarded meetings in the industry, as well as running large training meetings and intimate hands on sessions within her territory. This means that she has the ability to touch so many customers and make them feel closely cared for and supported, despite the challenges of a large territory. If Heather is looking after you, you are well supported in all ways.
Over the last three years Heather has been within the Top 2 for Galderma's global sales cup and the UK Elite Award, this year Winning first position for The Elite Award 2017. This is a true reflection of the consistently high standard of work and support Heather provides for her company and to the industry as a whole.
I should win ‘Sales Representative of the Year’ is because I have been committed to working consistently hard with a proven track record. My experience within the medical aesthetics industry exceeds 14 years and through working at Teoxane UK my purpose has always been to go that extra distance for my clients. I consider myself knowledgeable and being an established sales representative I have built strong working relationships have always strives to deliver the best for my customers. I continually self critique to discover new ways I can improve myself, my performance, my service and ways to support my colleagues. I am extremely honoured to be working in a rewarding industry, grateful to part of an innovative company such as Teoxane UK with dedicated and remarkable customers and my goal is to always be the best of myself and offer gold standard support.
I will always go that extra mile and work together with our clients, developing an equal partnership where we can share knowledge and experiences, to develop growth together.
Our clients are always appreciative and aware I will always go beyond expectations for them and with true integrity.
I respectfully submit that my focus, attention to detail, excellent organisation, customer support and impact upon sales results qualifies me as a candidate to be Sales Representative of the year.
“Delighted with the service we receive from Medical Aesthetic Group. Judith is a delight to deal with, so efficient and helpful with all information.” Ciara Walsh, Beacon Face and Dermatology Clinic
“We have been working with the Medical Aesthetics group for several years now, both as a clinic and online retailer. Their staff are always professional, knowledgeable and friendly, especially Judith Nowell, who is our main contact who provides immediate solutions to any questions or queries that arise. They have a great range of skin products and systems that fit well into our practice and we enjoy a positive and mutually beneficial relationship. Thank You”. Kate Bancroft, Face the Future
My approach with customers is collaborative and rather than trying to gain a quick win, I support my customers with evidence based scientific information, clinical skills training and business building support to enable them to make informed choices about the brands they use and the patients they treat. I take the time to understand my customers, their patient’s needs, and the needs of their business. This helps us align objectives and work together to achieve mutually beneficial goals.
It is this approach that has seen me grow my regional Merz business ahead of the market growth since joining the business four years ago. Having achieved a number of significant milestones in terms of sales and market share, I recognise these results have been achieved by earning the confidence of the customers I do business with each day, year after year.
Finally, we spend more time at work than with friends and family. Therefore it is important we enjoy what we do, feel we make a difference and have fun. I feel very lucky that I get the opportunity to do this every day.
It is a fantastic achievement for me to be nominated in the ‘Sales Representative of the Year’ category and it would be an even bigger achievement if I was to progress through to the final.
M-MA-UKI-0412 DOP June 2018
He is also not afraid to point out when he thinks customers could do things differently and help them avoid mistakes by improving on ideas they present to him.
Blair was concerned not to write his entry for the Aesthetic Awards for fear it would make him look like he was ‘blowing his own trumpet’. He is not modest about his success, quite the contrary he is very proud of what he has achieved, but his mantra is to help others to shine so reflected glory sits more comfortably with him.
The approach Blair has taken has borne fruit as he has a thriving territory and a roster of clients who look on him as an ally in their personal and business growth, rather than someone who just calls on them to sell them products.