The award for Best New Clinic is open to any clinic in the UK and Ireland that was established after 1 January 2018. If you enter Best New Clinic you will not be eligible for entry in any of the regional clinic categories. The Best New Clinic will be judged on initiatives designed to promote growth, evidence of commitment to customer service, patient care and patient safety, as well as good feedback from patients. You are encouraged to keep your entry concise and clear; bullet points and the use of formatting options such as bold, underlines and italics are encouraged to ensure your entry is easy to digest for judges. A strict character limit of 1,700 (including spaces) is enforced for each question and you must not exceed this; however, your entry does not have to meet it. References are included in the character count, although you may supply a reference list as part of your supplementary materials if it exceeds the character count. There will be no voting process and the winner will be decided by the judging panel.
Dr Nicole Chiang
MBChB (Honours), MRCP (UK), MRCP (Derm), PGCert Aesthetic Medicine (Distinction) (London), BTEC Level 4 Lasers & Light Therapy
Dr Nicole is a UK-trained Consultant Dermatologist on the GMC Specialist Register. She completed her Dermatology training in Manchester & Birmingham and two prestigious Dermatology Fellowships in Oxford and Sydney, Australia. She also spent further time abroad gaining experience in medical & cosmetic dermatology in the USA (Boston & Pittsburgh), Vancouver, Canada and Melbourne, Australia.
Dr Nicole is an established aesthetic trainer and has led over 30 training courses on botulinum toxin and filler injections. She is a Trainer for the Level 7 Certificate in Injectables for Aesthetic Medicine.
Mr Kian Tan
MBChB (Honours), MRes (Merit), MRCS, MFSTEd, PGCert Advanced Surgery, FRCS (Plastic Surgery)
Dr Kian is a UK-trained Plastic Surgeon on the GMC Specialist Register for Plastic Surgery. He completed his plastic surgery higher specialist training in Manchester and also completed the prestigious National Oncoplastic Fellowship at The Royal London Hospital and St Bartholomew’s Hospital, London.
He underwent a Fellowship in Cosmetic & Plastic Surgery in Sydney, Australia where he was awarded the Certificate in Advanced Surgery from Macquarie University, Sydney. Dr Kian was also awarded the British Association of Aesthetic Plastic Surgeons (BAAPS) & British Association of Plastic, Reconstructive and Aesthetic Surgeons (BAPRAS) Aesthetic Fellowship to fine-tune his cosmetic surgery skills in London.
Ashleigh is the Clinic Manager at Lumiere Clinic. She also has a real flair for social media and manages the Lumiere Clinic Facebook, Instagram and Twitter pages. She frequently takes interesting and informative videos and photos to post, and has helped the clinic’s social media pages grow in followers.
ITEC SIBTAC CIDESCO Level 3 in Beauty Therapy, BTEC Level 4 Award in Laser and Light Therapies
Jelena is a qualified and experienced laser practitioner. She has spent 12 years in the aesthetics and laser industries. She has worked with various laser and light systems. At Lumiere Clinic, she performs laser and light treatments, a range of aesthetic treatments and consults patients for their skin and aesthetic concerns.
RECEPTIONIST & PATIENT COORDINATOR
Julie is a clinic receptionist who has an additional key role in liaising with private hospitals and private insurance companies for insured patients, ensuring a smooth patient journey.
Sian has seven years of experience in customer service. She is a highly motivated individual who seeks to provide the best experience for all clients. She deals with telephone and email enquiries, as well as social media posts for the clinic.
Dr Rasha has a Masters in Women’s Health and Fertility from the University of New South Wales in Sydney, Australia. In the UK, Dr Rasha trained in aesthetic medicine, became GMC registered and discovered her clear passion for this special interest, describing it as “the only field she truly enjoyed and felt the most like herself”.
Dr Rasha in a true artist by nature, with a longstanding love and passion for the arts her whole life. Within medical aesthetics, Dr Rasha has found her element in which she can combine her knowledge of medicine with her artistic flair, and achieve truly beautiful results for her patients.
Other than Dr Rasha Rakhshani as the Medical Director, this boutique clinic also has three other staff members:
Facetherapy Ni is a nurse led aesthetics clinic and we have 6 employees:
Geri – Our Co-owner with GDC registration, Training in Alumier MD, Skin pen and microneedling and IV cannulation.
Lisa- Co-Owner and main aesthetics nurse. With NMC registration, an Independent nurse prescriber and advanced training in injectable dermal and advanced anti-wrinkle injections, Aqualyx fat dissolving injections, Cog threads, Alumier md, Skin pen and microneedling and Intravenous vitamin therapy with Intravita. This year, I have also completed training in MD codes with Mauricio de Maio and complications training with Lee Walker.
Kate - aesthetics nurse injector.
Lyndsay - our newest aesthetics nurse.
I have spent the last year training Kate and Lyndsay up to FaceTherapy NI standards. I am currently in the process in setting up my own aesthetics training academy and have a strong passion for teaching due to my PGCE is in nurse education.
Lauren- PR social media Elaine - Our skin therapist with NVQ level 3 training in numerous peel brands, radio frequency, Skinpen and micro needling, massages and facials.
All our employees share a mutual passion and work ethic, we truly are truly like a little family. We all work together and harmoniously towards a collective goal of being the best we can be.
Medical Director - Dr Sanjay Rajpara
2011 - FRCP (Edinburgh).
2009 - Mohs surgery/dermsurgery and lasers fellowship Nottingham.
2008 - CCST (Dermatology) JRCPTB.
2003 - MRCP (London, UK).
2001 - MD (Dermatology), India.
2000 - D V & D (Diploma in Venereology & Dermatology), India.
1998 - M.B.B.S. from Smt. NHL Medical College, Gujarat, India.
Clinic & Business Manager - Marianne Pratt
Lead Laser & Aesthetic Practitioner - Megan O'Hare
Aesthetic Nurse - Laura Bremner
Laser & Aesthetic Practitioner - Carly Stewart
Laser & Aesthetic Practitioner - Tammy Bremner
Reception team is lead by the front of house manager to the marketing team that has a dedicated social media manager and Commercial Director, to the Patient relationship team with a dedicated Relationship Manager. Our wellness team is lead by Personal Wellness Trainer who is an integrated psychologist and Rebecca Adlington OBE our Wellness ambassador.There is a Practice Manager and Assistant Practice Manager ensuring corporate governance, HR lead and protocol compliance.Our clinical team has a body sculpting lead, laser lead, beauty lead and ultherapy lead, private GP lead and bloods. It has 4 Aestheticians, 1 HCA and a Nurse.
Led by our CEO & Medical Director, Dr Rosh, our team strives to provide an optimum journey from beginning to end. Dr Rosh is at the forefront of the industry, leading KLNIK alongside being a Global & European Key Opinion Leader, board member of the Joint Council for Cosmetic Practitioners (JJCP), international speaker, teacher & trainer. Dr Rosh previously trained as a cardiologist, obtaining MRCP and worked in Texas doing research into cardiac MRI and eventually published in Circulation journal. He subsequently trained as a GP and completed his MRCGP before going on to establish KLNIK .As an aesthetics practitioner Dr Rosh has attended numerous extensive training courses, seminars and sessions in UK and worldwide with respected clinicians such as Dr Bob Khanna, Dr Mauricio Di Maio, Dr Dalvi Hamza, Dr Steven Dayan, Dr Arthur Swift to name a few.
Sazthetics was founded by myself, Sarah Atkinson. I began my business in May 2018.
I am an Advanced Nurse Practitioner with a Master’s degree in Advanced Practice. I work part time for the NHS in a GP surgery in the ANP role. The other half of my time I have dedicated to developing Sazthetics. I began my Aesthetics journey on the prestigious Harley Street, undertaking my Chemical Peels training and Neostrata skincare knowledge with the MATA training academy. I quickly followed this with Foundation, and Advanced, Botulinum Toxin and Dermal Fillers training with Derma Medical. I commenced my aesthetics work immediately, and registered with the ACE group. Securing insurance with Hamilton Fraser.
I undertook further training in complications management and product knowledge.
Adding treatments to my menu including
My name is Dr Jasdeep Kandola, the founder and clinical practitioner behind Smooth Line Clinic. As well as being qualified with a Bachelor of Dental Surgery Degree I am a Member of the Joint Dental Faculties of the Royal College of Surgeons. After working through various courses to advance my aesthetic dental skills while working in private practice, I went on to undertake Oris Medical’s Combined Facial Aesthetic Course while on maternity leave with my 1st child.
Although the initial concept took some time to formulate, since setting up and running Smooth Line Clinic last year, I have undertaken further training with Bob Khanna’s Training Institute Module 2 – Advanced Levels in Dermal Fillers. This has allowed me to increase my understanding and hands on experience with mid-face augmentation, non-surgical rhinoplasty, chin and jawline definition as well as provide Bob Khanna’s trademarked Heart Shaped lips.
At present I single handily preform the invasive aesthetic procedures while supported by excellent receptionists involved in patient bookings and sales. I have recently recruited the help of experienced beauticians to provide skincare treatments that complement my work and drive sales of our supporting skin care range.
We also have two NVQ Level 3 qualified beauty therapists who work under the supervision of our medical team to provide aesthetic treatments within their skill set to complement our medical procedures. Our support team comprises a clinic manager, receptionist and a head of media providing the ultimate clinic experience.
Alison Telfer RN NIP is the clinical lead within the practice, responsible for devising the clinic medical standards, protocols and procedures that are implemented to the team by the Clinic Manager. Alison personally selects every treatment and product offering the clinic has and actively reviews all patient journeys to ensure the clinic ethos is adhered to. Alison takes patient clinics 4 days a week and is the lead injector within the clinic.
DR Robert Telfer, manages the financial aspects of the business alongside Alison and has an active role working with the Clinic Manager to support the team.
The Clinic Manager works with the Directors, to recruit and train the staff, devise the in-clinic policy’s, marketing strategies, and works alongside the Clinic Co-Ordinator and Senior Receptionist as the patients first and last port supporting the patient treatment journeys.
The Aesthetic Nurse delivers injectable treatments while working alongside the Aesthetic Therapists to deliver laser therapies, skin treatments and Coolsculpting.