The AestheticSource Award for Best New Clinic, UK and Ireland

The award for Best New Clinic is open to any clinic in the UK and Ireland that was established after 1 January 2018. If you enter Best New Clinic you will not be eligible for entry in any of the regional clinic categories. The Best New Clinic will be judged on initiatives designed to promote growth, evidence of commitment to customer service, patient care and patient safety, as well as good feedback from patients. You are encouraged to keep your entry concise and clear; bullet points and the use of formatting options such as bold, underlines and italics are encouraged to ensure your entry is easy to digest for judges. A strict character limit of 1,700 (including spaces) is enforced for each question and you must not exceed this; however, your entry does not have to meet it. References are included in the character count, although you may supply a reference list as part of your supplementary materials if it exceeds the character count. There will be no voting process and the winner will be decided by the judging panel.


Lumiere Clinic


Dr Nicole Chiang

Consultant Dermatologist

MBChB (Honours), MRCP (UK), MRCP (Derm), PGCert Aesthetic Medicine (Distinction) (London), BTEC Level 4 Lasers & Light Therapy

Dr Nicole is a UK-trained Consultant Dermatologist on the GMC Specialist Register. She completed her Dermatology training in Manchester & Birmingham and two prestigious Dermatology Fellowships in Oxford and Sydney, Australia. She also spent further time abroad gaining experience in medical & cosmetic dermatology in the USA (Boston & Pittsburgh), Vancouver, Canada and Melbourne, Australia.

Dr Nicole is an established aesthetic trainer and has led over 30 training courses on botulinum toxin and filler injections. She is a Trainer for the Level 7 Certificate in Injectables for Aesthetic Medicine.

Mr Kian Tan

Plastic Surgeon

MBChB (Honours), MRes (Merit), MRCS, MFSTEd, PGCert Advanced Surgery, FRCS (Plastic Surgery)

Dr Kian is a UK-trained Plastic Surgeon on the GMC Specialist Register for Plastic Surgery. He completed his plastic surgery higher specialist training in Manchester and also completed the prestigious National Oncoplastic Fellowship at The Royal London Hospital and St Bartholomew’s Hospital, London.

He underwent a Fellowship in Cosmetic & Plastic Surgery in Sydney, Australia where he was awarded the Certificate in Advanced Surgery from Macquarie University, Sydney. Dr Kian was also awarded the British Association of Aesthetic Plastic Surgeons (BAAPS) & British Association of Plastic, Reconstructive and Aesthetic Surgeons (BAPRAS) Aesthetic Fellowship to fine-tune his cosmetic surgery skills in London.


Ashleigh Thompson

Ashleigh is the Clinic Manager at Lumiere Clinic. She also has a real flair for social media and manages the Lumiere Clinic Facebook, Instagram and Twitter pages. She frequently takes interesting and informative videos and photos to post, and has helped the clinic’s social media pages grow in followers.


Jelena Vasiljeva

ITEC SIBTAC CIDESCO Level 3 in Beauty Therapy, BTEC Level 4 Award in Laser and Light Therapies

Jelena is a qualified and experienced laser practitioner. She has spent 12 years in the aesthetics and laser industries. She has worked with various laser and light systems. At Lumiere Clinic, she performs laser and light treatments, a range of aesthetic treatments and consults patients for their skin and aesthetic concerns.


Julie Mitchell

Julie is a clinic receptionist who has an additional key role in liaising with private hospitals and private insurance companies for insured patients, ensuring a smooth patient journey.


Sian Pugh

Sian has seven years of experience in customer service. She is a highly motivated individual who seeks to provide the best experience for all clients. She deals with telephone and email enquiries, as well as social media posts for the clinic.

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Highly Commended

Wentworth Aesthetics

The Clinical Director, Dr Nishi Dhuna, leads Wentworth Aesthetics. Dr Dhuna qualified as a general dental practitioner in 2008 and since has held dental posts within both hospital and general practice settings. Her aesthetics career started in 2011 when she completed her foundation level training for Botulinum Toxin and Dermal fillers.

Over the past 8 years, Dr Nishi Dhuna has completed the following training courses:
2010 – Foundation Toxin and Filler Courses
2016 – Advanced Toxin and Filler Courses
2017-Present – Allergan’s AMI Training Institute, MD codes training, Webinars, Immersion Masterclass, Volux training
2018 – Coolsculpting Education training in Barcelona as well as various on site training days
2018 – Profhilo
2018 – Obagi Nu Derm
2019 – Merz training on use of Belotero and Radiesse, Expert Summit Meeting

Our Lead Therapist, Anna Wild, occupies the second treatment room in our clinic. Anna has worked within the spa and aesthetics industry for over 30 years. Anna offers treatments which complement the portfolio of injectables offered by Dr Nishi Dhuna. Anna is responsible for carrying out in depth consultations and skin assessments for her patients and creates programmes tailored to each individual so that they can achieve the best aesthetic result.

The remainder of our team is made up of two Receptionists, Tarah Shore and Clare Wyles. Both Tarah and Clare have worked within the healthcare and aesthetics industry for many years and have served in busy client facing roles. Their experience with customer service is vast and they use all skills to ensure patients at Wentworth Aesthetics are welcomed and looked after throughout their patient journey.

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Eternal Clinic

The Eternal Clinic team consists of: 

  • Beata Cybulska – Board certified Dermatologist and Venereologist in Poland with years of experience working in genitourinary medicine and sexual health in the UK. Past president of the section of sexuality and sexual health at the Royal Society of Medicine. Having retired from the NHS Beata turned her interests towards aesthetic medicine and gained Master of Science degree in aesthetic medicine from QMUL (2017). She is involved with the faculty of aesthetic medicine at QMUL in honorary capacity and lectured and presented at clinical days, symposia and conferences in the UK and abroad. Beata published on the subject of aesthetics in Aesthetics Journal and Aesthetic Medicine and is a KOL for Boley Nutraceuticals Ltd which is crated Totally Derma collagen drink. She is also COSRT certified sex therapist and still practices in this capacity working for West Surrey Relate. After working for a chain of aesthetic clinics she founded Eternal Clinic offering aesthetic dermatology, advanced laser and light treatments and health optimization.
  • Dr Sandy Bosch - GMC registered Accident & Emergency registrar and aesthetic practitioner who trained in aesthetics at the American Academy of Aesthetic Medicine
  • Anthony Young Marketing director
  • Cosmetologist (Poland), equivalent of aesthetician in the UK to carry out advanced facial treatments and to assist doctors working in the clinic – joining in July 2019.

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Define Clinic

Define Clinic is led by two leaders in their fields - Dr Benji Dhillon, Medical Director who underwent training in Plastic Surgery until Registrar level, subsequently worked for Allergan as  their Medical Director for EMEA, overseeing clinical trials in Aesthetic Medicine and Surgery and developed his injectable techniques at Phi Clinic for three and a half years; Dr Mark Hughes, Dental Director who has practiced  Cosmetic and Restorative Dentistry for over 25 years, opened and grown 10 practices since 1997 and has honed his skills at the renowned Pankey Institute in the US.

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Dr Rasha Clinic

Dr Rasha Clinic is run by Medical Director: Dr Rasha Rakhshani. Dr Rasha graduated from university studying medicine in Kuwait with a Bachelors of Medicine and Surgery B.M.B.BH, and did rotations in internal medicine, surgery and dermatology before traveling to the UK to work in general medicine in 2015. 

Dr Rasha has a Masters in Women’s Health and Fertility from the University of New South Wales in Sydney, Australia. In the UK, Dr Rasha trained in aesthetic medicine, became GMC registered and discovered her clear passion for this special interest, describing it as “the only field she truly enjoyed and felt the most like herself”. 

Dr Rasha in a true artist by nature, with a longstanding love and passion for the arts her whole life. Within medical aesthetics, Dr Rasha has found her element in which she can combine her knowledge of medicine with her artistic flair, and achieve truly beautiful results for her patients. 

Other than Dr Rasha Rakhshani as the Medical Director, this boutique clinic also has three other staff members:

  • Narjis Al-Saedy - Clinic Manager

  • Nikki Smith - Skin Therapist (Level 5)

  • Anum Asghar - Receptionist

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Facetherapy NI

Facetherapy Ni is a nurse led aesthetics clinic and we have 6 employees:

 Geri – Our Co-owner with GDC registration, Training in Alumier MD, Skin pen and microneedling and IV cannulation.

Lisa- Co-Owner and main aesthetics nurse. With NMC registration, an Independent nurse prescriber and advanced training in injectable dermal and advanced anti-wrinkle injections, Aqualyx fat dissolving injections, Cog threads, Alumier md, Skin pen and microneedling and Intravenous vitamin therapy with Intravita. This year, I have also completed training in MD codes with Mauricio de Maio and complications training with Lee Walker.

Kate - aesthetics nurse injector.

Lyndsay - our newest aesthetics nurse.

  I have spent the last year training Kate and Lyndsay up to FaceTherapy NI standards. I am currently in the process in setting up my own aesthetics training academy and have a strong passion for teaching due to my PGCE is in nurse education.

Lauren- PR social media Elaine -  Our skin therapist with NVQ level 3 training in numerous peel brands, radio frequency, Skinpen and micro needling, massages and facials.

All our employees share a mutual passion and work ethic, we truly are truly like a little family. We all work together and harmoniously towards a collective goal of being the best we can be. 

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Grand Aura Skin & Wellbeing Clinic

Medical Director - Dr Sanjay Rajpara 


2011 - FRCP (Edinburgh). 

2009 - Mohs surgery/dermsurgery and lasers fellowship Nottingham. 

2008 - CCST (Dermatology) JRCPTB. 

2003 - MRCP (London, UK). 

2001 - MD (Dermatology), India. 

2000 - D V & D (Diploma in Venereology & Dermatology), India. 

1998 - M.B.B.S. from Smt. NHL Medical College, Gujarat, India. 

Clinic & Business Manager - Marianne Pratt

Lead Laser & Aesthetic Practitioner - Megan O'Hare

Aesthetic Nurse -  Laura Bremner

Laser & Aesthetic Practitioner - Carly Stewart  

Laser & Aesthetic Practitioner - Tammy Bremner 

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Reception team is lead by the front of house manager to the marketing team that has a dedicated social media manager and Commercial Director, to the Patient relationship team with a dedicated Relationship Manager. Our wellness team is lead by Personal Wellness Trainer who is an integrated psychologist and Rebecca Adlington OBE our Wellness ambassador.There is a Practice Manager and Assistant Practice Manager ensuring corporate governance, HR lead and protocol compliance.Our clinical team has a body sculpting lead, laser lead, beauty lead and ultherapy lead, private GP lead and bloods. It has 4 Aestheticians, 1 HCA and a Nurse.

Led by our CEO & Medical Director, Dr Rosh, our team strives to provide an optimum journey from beginning to end.  Dr Rosh is at the forefront of the industry, leading KLNIK alongside being a Global & European Key Opinion Leader, board member of the Joint Council for Cosmetic Practitioners (JJCP), international speaker, teacher & trainer. Dr Rosh previously trained as a cardiologist, obtaining MRCP and worked in Texas doing research into cardiac MRI and eventually published in Circulation journal. He subsequently trained as a GP and completed his MRCGP before going on to establish KLNIK .As an aesthetics practitioner Dr Rosh has attended numerous extensive training courses, seminars and sessions in UK and worldwide with respected clinicians such as Dr Bob Khanna, Dr Mauricio Di Maio, Dr Dalvi Hamza, Dr Steven Dayan, Dr Arthur Swift to name a few.

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Sazthetics was founded by myself, Sarah Atkinson. I began my business in May 2018. 

I am an Advanced Nurse Practitioner with a Master’s degree in Advanced Practice. I work part time for the NHS in a GP surgery in the ANP role. The other half of my time I have dedicated to developing Sazthetics. I began my Aesthetics journey on the prestigious Harley Street, undertaking my Chemical Peels training and Neostrata skincare knowledge with the MATA training academy. I quickly followed this with Foundation, and Advanced, Botulinum Toxin and Dermal Fillers training with Derma Medical. I commenced my aesthetics work immediately, and registered with the ACE group. Securing insurance with Hamilton Fraser.

I undertook further training in complications management and product knowledge.  

  • Completing the E-Learning Complications Masterclass and Complications of botulinum toxin and dermal fillers from Dr Tom Pearce 

Adding treatments to my menu including  

  • Dermaplaning 
  • Sunnekos 
  • BioRePeel  
  • Xela Rederm  
  • Clinicare Masterclass  

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Smooth Line Clinic

My name is Dr Jasdeep Kandola, the founder and clinical practitioner behind Smooth Line Clinic. As well as being qualified with a Bachelor of Dental Surgery Degree I am a Member of the Joint Dental Faculties of the Royal College of Surgeons. After working through various courses to advance my aesthetic dental skills while working in private practice, I went on to undertake Oris Medical’s Combined Facial Aesthetic Course while on maternity leave with my 1st child.   

Although the initial concept took some time to formulate, since setting up and running Smooth Line Clinic last year, I have undertaken further training with Bob Khanna’s Training Institute Module 2 – Advanced Levels in Dermal Fillers. This has allowed me to increase my understanding and hands on experience with mid-face augmentation, non-surgical rhinoplasty, chin and jawline definition as well as provide Bob Khanna’s trademarked Heart Shaped lips.

At present I single handily preform the invasive aesthetic procedures while supported by excellent receptionists involved in patient bookings and sales. I have recently recruited the help of experienced beauticians to provide skincare treatments that complement my work and drive sales of our supporting skin care range.

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The Clinic Burton

At The Clinic in Burton on Trent we have a team of four doctors who all work as surgical registrars within the NHS, our medical and clinical directors (Nathalie Fennell and Rebecca Rollett respectively) are NHS Plastic Surgery registrars. Nathalie has worked in aesthetics for 6 years alongside her NHS career and has continually developed her practise via Cosmetic Courses and Facethetics training as well as maintaining a keen interest in the aesthetic aspects of Plastic Surgery training.

We also have two NVQ Level 3 qualified beauty therapists who work under the supervision of our medical team to provide aesthetic treatments within their skill set to complement our medical procedures. Our support team comprises a clinic manager, receptionist and a head of media providing the ultimate clinic experience.

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The Glasshouse Clinic

The concise team of 9 work across multi sites led by Alison Telfer RN NIP Founder, Owner, and Medical Director of The Glasshouse Clinic and her husband Dr Robert Telfer Business Director. The in-clinic team consist of a Clinic Manager, Clinic Co-Ordinator, Senior Receptionist, an Aesthetic Nurse and 2 Senior Aesthetic Practitioners.

Alison Telfer RN NIP is the clinical lead within the practice, responsible for devising the clinic medical standards, protocols and procedures that are implemented to the team by the Clinic Manager. Alison personally selects every treatment and product offering the clinic has and actively reviews all patient journeys to ensure the clinic ethos is adhered to. Alison takes patient clinics 4 days a week and is the lead injector within the clinic.

DR Robert Telfer, manages the financial aspects of the business alongside Alison and has an active role working with the Clinic Manager to support the team.

The Clinic Manager works with the Directors, to recruit and train the staff, devise the in-clinic policy’s, marketing strategies, and works alongside the Clinic Co-Ordinator and Senior Receptionist as the patients first and last port supporting the patient treatment journeys.

The Aesthetic Nurse delivers injectable treatments while working alongside the Aesthetic Therapists to deliver laser therapies, skin treatments and Coolsculpting.

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Key Dates

  • Entries Open 1st May
  • Entries Close 28th June
  • Finalists announced and voting opens 2nd September
  • Voting and Judging Close 31st October
  • Winners Announced The Aesthetics Awards Ceremony 7th December

2019 Awards Category Sponsors